Shipping & Delivery Policy
Last updated: August 18, 2026 · 100% Instant Digital Cloud Delivery.
1. Nature of Services (Digital Delivery)
Sevikr Scan provides cloud-hosted Artificial Intelligence Software-as-a-Service (SaaS) and API solutions. As our platform operates exclusively online, no physical items, boxed software, or hardware goods are shipped or delivered.
2. Instant Fulfillment SLA
Upon successful payment authorization by Razorpay, your account entitlements, monthly quotas, AI model access, and purchased credits are credited instantly (within seconds) to your active session.
A digital invoice and order confirmation receipt are immediately dispatched to your registered email address and permanently accessible under your account dashboard.
3. Service Access Issues & Support
In the rare event of a network glitch where payment is debited but your dashboard does not immediately reflect the updated quota, our dual-channel webhook reconciliation automatically completes fulfillment within 60 seconds. You can also reach our support team at hello@sevikr.com or sevikr.contact@gmail.com.