Terms and Conditions

1. Agreement & Acceptance of Terms

These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("User", "Customer", or "Subscriber") and Sevikr Technologies ("Company", "we", "us", or "our"), governing your access to and use of Sevikr Scan (available at scan.sevikr.com and sevikr.com), including all associated software, APIs, web interfaces, and automated data extraction services.

By creating an account, accessing the platform, submitting documents for processing, purchasing credits or subscriptions, or integrating our APIs, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. If you are accepting on behalf of an enterprise or organization, you represent that you have full legal authority to bind that entity.

2. Service Provision & Credit Mechanics

Sevikr Scan provides automated optical character recognition (OCR), table extraction, and multi-modal AI document parsing. Services operate on a subscription and usage credit model:

• Credit Accounting: 1 Extraction Credit is deducted per successfully processed document page/image. Pre-flight document validation, deduplication checks (L0), and dropped non-invoices do not consume credits.
• Subscription Quotas: Monthly subscription tiers (Base, Pro, Enterprise) grant recurring monthly credit quotas, priority processing queues, and designated storage retention windows.
• Top-Up Credit Packs: Standalone credit purchases are pay-as-you-go, standalone units that supplement your monthly quota and remain available for use.
• Free Trial Allowance: New registered accounts receive 4 complimentary extraction credits for evaluation purposes.

3. Billing, Payment Processing & Taxes

All payments are securely processed through our PCI-DSS certified payment gateway partner, Razorpay.

• Pricing Currency: All listed plan prices and top-ups are denominated in Indian Rupees (INR ₹) unless explicitly stated otherwise for international enterprise contracts.
• Goods & Services Tax (GST): Applicable GST (18%) is computed at checkout in strict compliance with the Government of India tax regulations. GST-compliant tax invoices containing the customer's GSTIN (if provided) are instantly generated and archived in the user dashboard.
• Cryptographic Security: All checkout callbacks and status verifications require server-side HMAC-SHA256 signature validation. Any attempt to tamper with client-side checkout scripts or price parameters will result in immediate transaction cancellation and account termination.

4. Intellectual Property & Document Ownership

• Customer Data Ownership: You retain 100% ownership, intellectual property rights, and title to all source documents, PDFs, images, and tabular extraction results uploaded to or generated by the platform.
• Platform Intellectual Property: All software architecture, proprietary TruthEngine algorithms, UI designs, trademarks, API schemas, and documentation are the exclusive intellectual property of Sevikr Technologies.
• Zero Model Training: Sevikr Technologies does not use your uploaded customer files, line items, or financial records to train public foundational AI models.

5. Acceptable Use Policy & Prohibitions

Users agree not to utilize Sevikr Scan to:

• Upload or process unlawful, fraudulent, defamatory, or malicious documents;
• Attempt to bypass, reverse-engineer, decompile, or tamper with API authentication, rate limiters, or credit meters;
• Perform automated security testing, DDoS attacks, or vulnerability scanning without prior written authorization;
• Resell, sublicense, or redistribute API access to unauthorized third parties without an active Enterprise Partner Agreement.

6. Disclaimer of Warranties & Limitation of Liability

IMPORTANT LEGAL NOTICE — PLEASE READ CAREFULLY

Disclaimer of Warranties: The platform, AI extraction engine, TruthEngine validation, and multi-format exporters are provided on an "AS IS" and "AS AVAILABLE" basis without warranties of any kind, whether express, implied, statutory, or otherwise. While our system achieves industry-leading extraction accuracy and mathematical cross-checks, users are advised to verify critical financial and tax filings.

Limitation of Liability: To the maximum extent permitted by applicable law, in no event shall Sevikr Technologies, its directors, employees, or partners be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, goodwill, or business interruption.

Aggregate Liability Cap: The total aggregate liability of Sevikr Technologies arising out of or relating to these Terms or the use of Sevikr Scan shall in no circumstances exceed the total amount actually paid by the customer to the Company in the twelve (12) months immediately preceding the event giving rise to the claim.

7. Governing Law & Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of the Republic of India, without regard to its conflict of law principles.

Any dispute, controversy, or claim arising out of or in connection with these Terms or the breach, termination, or invalidity thereof, shall be subject to the exclusive jurisdiction of the competent courts located in Hyderabad, Telangana, India.

8. Official Contact & Notices